A biased but honest testimonial…

When my husband and I walk into a party, it usually goes well until we tell people what we do for a living: Brion’s a car dealer, and I am a lawyer. Immediately the room clears. It is hard to change people’s perception of the “sleazy” car dealer, but Brion and Art have been doing just that—one customer at a time—for over thirty years.

Integrity is not a word often used to describe a car salesman, but Art Stapp is a living definition of the term. Never have I met a person so genuinely concerned with the well-being of others. Art carries that quality through the doors of Interstate Toyota everyday. He refuses to up sell or to put a customer into a vehicle they cannot afford. He has actually counseled people to not purchase a car because they simply cannot afford one. Shocking, I know, but true.

And then there is Brion. Now of course, I am biased being his wife. But, I am from a loud out-spoken Irish family. If Brion had a flaw, I would be the first one to call him on it. But, when it comes to how he runs his business and how he treats his women customers, in particular, I could not be more proud. He respects and values a customer’s need to “talk through” her decision without being pressured to close the deal. Being a parent, he knows how hard it is to think clearly about such a major purchase when your child is coloring on the wall or hungry. You will see when walking around the dealership that it is precisely this type of customer Brion had in mind when designing the new facility. From family bathrooms to kid corrals, Brion has made the dealership as family friendly as possible. Just another example of how Brion shatters the stereotype of the “sleazy” dealer everyday.

Liz Stapp